Our Policies

Easy To Return

TheOmart focuses on complete satisfaction of the customer.
In case of any unfortunate happening or if displeased with the product or services we assure you to return the product and refund of money.
Provided the reasons are genuine, money will be returned after inspection.
Besides groceries all items will ONLY be returned during delivery.
Please read each deal before buying the product. We provide all the details with it.

Cancellation Plocy

For Cancellation of any product please
contact us :-
Mob :- +91-XXXX-XXX-XXX /
Email :-
Website :-www.theomart.com
For Vegetables & Fruits order can be cancelled till 4 hours before the delivery date & time.
For Non-veg Items order can be cancel till 24 hours before the delivery date & time.Groceries can be cancelled before half an hour of the expected delivery time.

Refund Policy

If any client is not completely pleased with our product we can provide refund only with cash on delivery.
In case of paid by Debit cards / Credit Cards / Net-banking / upi wallet / the O-mart payment portal, refund will be provided to original card provided.

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